Official support
Do you need our support? gradwerk Support will be happy to help you find a solution to your problem. Please formulate your request in detail below. Please also send us a screenshot or recording and a link to the respective page so that we can immediately understand the problem. Support is available Monday to Friday from 9 am to 5 pm.
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| Provider | gradwerk |
| Purpose | Saves the user's country of origin, for example, to switch on or suggest the correct national language. |
| Expiry | Session |
| Type | HTTP |
| Provider | gradwerk |
| Purpose | Saves the consent status of the user for cookies on the current domain. |
| Expiry | 1 year |
| Type | HTTP |
| Provider | Vimeo |
| Purpose | Saves the user's preferences when playing embedded videos from Vimeo. Enables the correct functionality of these videos. |
| Expiry | 1 year |
| Type | HTTP |
| Provider | YouTube |
| Purpose | YouTube bandwidth measurement |
| Expiry | 6 months |
| Type | HTTP |
| Provider | gradwerk |
| Purpose | Saves the user's access to recognition (unique visitor). |
| Expiry | 3 years |
| Type | HTTP |
| Provider | gradwerk |
| Purpose | Saves the referer, that is the submitting site from which the users come and the first page (area, page and language ID, time). |
| Expiry | Session |
| Type | HTTP |
| Provider | Vimeo |
| Purpose | Collects data from users about their visit and the pages they viewed. |
| Expiry | 2 years |
| Type | HTTP |
| Provider | YouTube |
| Purpose | Registers a unique ID to keep statistics of the videos from YouTube that the user has watched. |
| Expiry | Session |
| Type | HTTP |
| Provider | |
| Purpose | Google uses cookies like the NID to customize advertising in Google products like Google Search. This cookie is used in Google Maps, for example. |
| Expiry | 6 months |
| Type | HTTP |
| Provider | YouTube |
| Purpose | Registers a unique ID used by Google to keep statistics about how the visitor uses YouTube videos on various websites. |
| Expiry | 8 months |
| Type | HTTP |
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